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The
Re-engineering Myth
Many web
technologists will have you believe that for mobile customers to access your
site, you need a mobile version of your web site. This is no longer as true as
it used to be. Dynamic interfaces on many mobile devices such as the iPhone and
the Blackberry allow your customers to conduct
both business and pleasure on regular sites. A few design considerations,
however, should be taken into account. For instance, your site should not use
graphic-intensive interfaces such as Flash and should instead focus on using CSS and other visitor-friendly
and logical design
elements. The content on your site should utilize regular-sized fonts and should
be based on the principles of maximum color contrast. Use sound alerts liberally
because the speakerphones on many mobile devices turn themselves on by default.
When your customers use their mobile devices to visit you, it is not a
compromise but a practical and sensible way of using time that would otherwise
have been lost. Give them an experience of a lifetime through an ergonomic user
interface and ease of use so that they return again and again.
The
Re-engineering Myth
Many web
technologists will have you believe that for mobile customers to access your
site, you need a mobile version of your web site. This is no longer as true as
it used to be. Dynamic interfaces on many mobile devices such as the iPhone and
the Blackberry allow your customers to conduct both business and pleasure on
regular sites. A few design considerations, however, should be taken into
account. For instance, your site should not use graphic-intensive interfaces
such as Flash and should instead focus on using CSS and other visitor-friendly
and logical design elements. The content on your site should utilize
regular-sized fonts and should be based on the principles of maximum color
contrast. Use sound alerts liberally because the speakerphones on many mobile
devices turn themselves on by default. When your customers use their mobile
devices to visit you, it is not a compromise but a practical and sensible way of
using time that would otherwise have been lost. Give them an experience of a
lifetime through an ergonomic user interface and ease of use so that they return
again and again.
From a
Fun Toy to a Productivity Tool
As you
gear up to welcome the mobile user segment to your web site in an attempt to
increase website traffic, try to enrich the user experience through expert
usability testing and design innovation. To protect the transmission of
sensitive data, you should use an SSL certificate which ensures 256 bit
encryption.
Google
and the Android Platform
The
anticipated growth of Android, the open source platform for mobile devices
including smart phones and digital assistants, is expected to further enhance
the mobile surfing experience of your customers in 2008. Moreover, with support
from Google, the limitations of platform diversity will eventually give way to a
more holistic user response. As mobile service providers continue to build
robust networks to further enhance transmission speeds and coverage areas,
transacting business on the web will partly relocate to the outdoors which will
put the fun back into the activity.
About the Author
Naveen Kapur
is the CEO of
Caba Innovatives, a New Delhi (India) based
multimedia and SEO consulting firm and an
education pioneer in Multimedia and Animation in India.
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